Legal ID: 035 - Memorial Day 2023 (with race)
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Dezerland Entertainment Orlando (“DEO”) is responsible for these terms and conditions, as well as for the Memorial Day 2023 (with race) promotion (“Promotion”). DEO is made up of Karting, the Arcade, the VR Arena, the 4D Simulators, Bumper Cars, the Laser Tag Maze, Bowling, and Jump Start (including the Jump Start Café). DEO is not responsible for any issues relating to any other attraction at Dezerland Park Orlando. The Promotion will load one PlayCard (“the PlayCard”) with one go kart race Passport, one head sock Passport, one 60-minute TimeCard Passport, one Laser Tag round Passport, one VR session Passport, and one Bumper Car ride Passport (collectively, “Passports”). The Passports will be loaded onto the PlayCard before 10:50 AM on the 29th of May, 2023.
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TimeCards have three limitations: 1), they cannot earn tickets, 2), they cannot be used at games that give physical prizes (such as claw machines) or attractions (such as Karting), and 3), they have a 60-second cool-down between each use. The time on a TimeCard begins to count down after the first use on a reader that accepts TimeCards (so a go kart race won’t start the time). After the time begins, it cannot be stopped and the TimeCard will be usable until the time left hits zero minutes and zero seconds. DEO reserves the right to cut the time on a TimeCard short at any time, for any reason, and without a refund.
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Racers must be at least 54 inches tall to race in an intermediate, pro, or legend race, and 48 inches tall to race in a cadet race. Any Racer over 54 inches in height may not race in the cadet race. Legend, pro, and intermediate races last seven minutes and cadet races last six minutes. Participation in a legend race is allowed at the sole discretion of management. Karting works off of a “first come, first served” system. This means that you may have to wait to redeem your race and we do not accept reservations unless you are having a birthday party or event with us. When you sign up for your race you will be placed on our waitlist. You will then be given an approximate time at which you’ll race. Due to race logistics, the race time given to you may not properly reflect the actual time of your race. Being placed on our waitlist for racing does not guarantee that you will be able to race that same day and people on our waiting list who do not get to race that same day do not get transferred to the next day’s waiting list. Racers must arrive at the Helmet Counter at least 15 minutes before the estimated time of their race. Any Racer that arrives later than 15 minutes before the estimated time of their race may be barred from participating in said race without receiving a refund. In most cases, we will be able to reschedule the Racer for another race, but this is done solely at DEO’s discretion and depends on demand. Once a Racer is booked for their race, DEO reserves the right to remove them from their spot at any time, without notice, and without a refund. Racers are required to follow all posted rules as well as instructions given by staff, Team Members, and Flaggers. Failure to do so may result in a Racer’s removal from their race, even while the race is currently running, without a refund. DEO also reserves the right to remove a Racer from their race, even while the race is currently running, at any time, for any reason, and without a refund. Helmets are required for all Racers. One helmet is included in this purchase. Helmets must be returned to DEO at the end of the race. Head socks are required for all Racers. One head sock is included in this purchase. Helmets must be provided by DEO as we can’t guarantee the safety of other helmets. Head socks must be provided by DEO as we can’t guarantee the cleanliness of other head socks. Racers are required to properly wear their head sock and helmet at all times while racing. Racers may keep their head sock after their race is over. Head socks may not be refunded, even if a race is, due to hygiene reasons. A signed waiver is required in order to partake in Karting. Minors 17 and under must have a waiver signed by a legal parent or guardian who is 18 or older. All adults who are 18 or older must sign their own waiver. Driving whilst intoxicated or under the influence of drugs (medical or recreational) in any form or fashion will not be tolerated and will result in a Racer’s immediate removal from their race, even if said race is currently running, without a refund or race reschedule. There can be up to 12 Racers in a legend, pro, and intermediate race and six Racers in a cadet race.
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Riders must be at least 36” tall to participate in Bumper Cars. Participants between the height of 36” and 48” may ride for free as long as they have a responsible adult who is 18 years of age or older and over a height of at least 48” accompany them. Said adult is responsible for the welfare of the Rider they are riding with. Riders are required to follow all posted rules as well as instructions given by staff and Team Members. Failure to do so may result in a Rider’s removal from the arena, even if their ride hasn’t ended yet, without a refund. DEO also reserves the right to remove a Rider from their ride, even while the ride is currently running, at any time, for any reason, and without a refund. There can be up to 10 Riders in one round at a time.
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Players are required to follow all posted rules as well as instructions given by staff and Team Members. Failure to do so may result in a Player’s removal from the Laser Tag Maze, even if their time hasn’t expired yet, without a refund. DEO also reserves the right to remove a Player from their round, even while the match is currently running, at any time, for any reason, and without a refund. There can be up to 20 Players in one match at a time.
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VR Arena Players are required to follow all posted rules as well as instructions given by staff and Team Members. Failure to do so may result in a Player’s removal from the VR Arena, even if their session hasn’t expired yet, without a refund. DEO also reserves the right to remove a VR Arena Player from their round, even while the match is currently running, at any time, for any reason, and without a refund. There can be up to 20 Players in one match at a time.
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Any purchasing of food sold by DEO must be done at Jump Start (more specifically, at the Jump Start Café). DEO reserves the right to remove any and all Passports and anything else from a PlayCard at any time, without notice, and without a refund or replacement. DEO is not responsible for any lost or stolen PlayCards. The Promotion may only be purchased between the 20th of February, 2023 and the 28th of May, 2023. The Promotion may only be redeemed between the 29th of May, 2023 and the 29th of June, 2023. There is a one-time, $1.00 PlayCard activation fee for every new PlayCard activated. Once a PlayCard has been activated, you may recharge it without having to pay this fee again. All attractions and items sold or given for free or as a part of another purchase are subject to availability. Taxes are included. The Promotion is subject to change and be made void at any time and without notice. DEO reserves the right to refuse service and a refund to anyone. ALL SALES ARE FINAL AND NO RAINCHECKS ARE ALLOWED. An exception may be made to this rule at the sole discretion of management. The Promotion holds no cash value. These terms and conditions are subject to change at any time and without notice. These terms and conditions apply solely to the Promotion. Before purchasing a different product, service, promotion, and/or participating in an attraction, you should read said product, service, promotion, and/or attraction’s terms and conditions. By purchasing the Promotion, you are indicating that you have read, understand, and agree to these terms and conditions.